HOW IT WORKS
Where do we deliver?
We currently deliver using our own fleet of vans in the arear below. However if you live outside this area don’t worry we can still deliver to you using Parcelforce.
How to order with us…
Select the products you wish to purchase along with the pack sizes and any extra detail you may wish to leave and then when your basket reaches £45 you can checkout. It will then take you through to the payment gateway where you have the option of paying by Paypal, debit or credit card. You can select a one-off purchase or you can choose to subscribe to one of our regular boxes. If you have selected a subscription box then please see further down the page for more detail.
Free and easy delivery…
Our minimum spend on our site is £25 and so if you are struggling to checkout then please check that your order is over this value.
We then have three different options;
- Collection from the farm.
- Orders over £25 but under £45 – flat rate charge of £3.95 *
- Orders over £45 – Free delivery. *
We currently deliver Tuesday – Saturday, however we do have a delivery surcharge on a Saturday of £5.95.
Not going to be in? No need to worry, our special chill boxes will keep the produce fresh for up to 48 hours! We can deliver to a neighbour or secure location if you’re not going to be in.
*Except Saturday Delivery at £5.95 surcharge and Christmas Delivery Dates where any extra delivery cost will be shown at Checkout
How will my delivery arrive?
Our postal deliveries are packaged in our special chill boxes to keep the produce fresh and safe. They are safely packaged in thermal insulated foil bags with ice packs, in one of our branded cardboard boxes. All packages can last for up to 48 hours to make sure that by the time you open your delivery it is still in perfect condition.
Local orders will be delivered by one of our friendly drivers. All other orders are delivered with Parcelforce by 6pm on the date of your delivery. You will be notified via SMS or email with your one-hour delivery slot, so you know exactly when to expect your delivery! Don’t worry if you won’t be in – we can arrange for your order to be delivered to a neighbour or a safe place.
Collecting from the farm…
You are welcome to collect your order from the farm on the date specified on your order.
CURRENT PICK UP ARRANGEMENTS DUE TO CORONAVIRUS:
When arriving at the farm for order pick ups:
- Remain in your vehicle
- Phone us on 01305 853937
- We will bring your box out to you
Our address is Fossil Farm, Winfrith Newburgh, Dorchester, Dorset, DT2 8DB.
For busy foodies, trying to balance work and family can be busy enough without having to find the time to shop! This is where our subscriptions come in. Simply select one of our subscription boxes of fresh local produce, choose one of our easy delivery options and know that your food will always be delivered to you, without the worry or stress of having to shop!
You can manage your own subscription completely. If you want to add in a new product one week – go ahead! You can even skip a delivery if you are going on holiday or cancel your subscription easily if you no longer need it.
Cancellation / Returns policy
The Buyer may cancel any order for Goods for any reason up to the point of dispatch and any payments made by the Buyer shall be refunded in full within 28 days. If, however, Jurassic Coast Meats Ltd starts to perform its side of the Contract with the agreement of the buyer before the buyer exercises this right to cancel, the right to cancel is lost.
Where a claim of defect or damage is made, the Goods may have to be returned by the buyer to Jurassic Coast meats Ltd within the best before date or use by date on the product. The buyer shall be entitled to a replacement or a full refund plus any return postal charges if the Goods are in fact defective and/or need to be returned.
If you wish to make a complaint, then please contact our customer services team by email to firstname.lastname@example.org
Please do not hesitate to contact us on 01305 853937 or email us email@example.com